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Hiring for Manager/ Sr. Manager - Corporate Loan Ops/ U S Shift/ BPO in Mumbai, Chennai for Exp. 8 - (Chennai Job)

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Job Description:US Shifts Managing the Loans process on day to day basis.& amp nbsp Knowledge on Flex cube, ACBS and other loans platform Change Management and migration experience Handled large teams Market and industry knowledge on loan operations Ensure Revenue and Profitability targets are met. Ability to Build & amp amp Motivate teams, Handle conflicts /Escalations, Leave planning etc. Conduct the Performance Appraisal of Direct Reports. Actively engage with subordinates through structured interactions as well as regular communications formally & amp amp informally. Ensure Attritions targets are not breached. Liaise with Internal/External partners eg, Agent banks, counterparts/clients on any issues/escalations. Act as Second Level escalation point on delivery issues. Independently resolve outstanding issues and communicate/escalate problems to Senior Management. Participate in industry initiatives and working groups. Monitoring and ensuring closure of daily/weekly and monthly deliverables in various aspects of aged outstanding items Managing KPI and SLAs on ongoing basis& amp nbsp Driving productivity & amp amp efficiency of team members.& amp nbsp Attend daily calls with customer and explain the status/ progress of deliverables

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Posted on: Thursday, 20 April, 2017  08:44
Expires On: Sunday, 21 June, 2020  18:30

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